Regulation Regulation Regulation

The increased regulation of public services through inspections and targets over the past twenty years is something with which we are all familiar.  Both Conservative and Labour governments have seen regulation as an important way of driving improvement, given the absence of ‘market pressures’.   At the same time that public services have become more tightly regulated, [...]

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End of an era?

Today for the last time the Comprehensive Performance Assessment results are published.  I believe that since its introduction in 2002 the CPA has provided a positive source of external challenge and has contributed to improvement.  I think that its greatest impact was in its early years.  Despite regular tweaking and the development of the harder [...]

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The limitations of list-making

When it comes to doing the weekly shop, the world is divided into those who make a list and those who don’t.  The list makers work out what they are running low on and what they will need for the week ahead.  They are focused; know what they are getting and how much they will [...]

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